Systems and methods for worker resource management

US10909490B2 · kind B2 · utility

Assignee

• Vocollect, Inc. · US

Inventors

• Mohit Raj · Barwala, IN
• Saurabh Mittal · Herndon, US
• Kaushik Hazra · Narayanpur, IN
• Krishna Udupi · Hyderabad, IN
• Neeraj Singh · Kanchinakote, IN
• Amal Vaish · Sidhauli, IN
• Amit Kumar · San Ramon, US

Key dates

• Filing date: Oct 12, 2015
• Grant date: Feb 2, 2021
• Expiry date: May 12, 2038

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06398
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A worker resource management system may include a voice-directed mobile terminal that enables a dialog between a user and the voice-directed mobile terminal. At least one computer may be in communication with the mobile terminal. The computer can include a worker resource management module that receives and records user activity from the voice-directed mobile terminal. The worker resource management module can identify user productivity patterns and provide work assessment predictions based at least in part upon the user activity that is received and recorded. Management can make worker resource decisions in response to the user productivity patterns identified or the work assessment predictions provided by the worker resource management module.