Systems and methods for implementing incentive-based demand distribution techniques using queue time estimates
US10909495B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 6, 2017 |
| Grant date | Feb 2, 2021 |
| Priority date | — |
| Expiry date | Apr 28, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/1093
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods are described which utilize improved scheduling techniques. An electronic scheduling platform enables customers to view and select pick-up options for scheduling orders to be retrieved at a location. Each pick-up option is associated with a price and a queue time. An average service time and an average inter-arrival time is determined for the location. A queuing procedure is executed which calculates queue times and prices for the pick-up options based, at least in part, on the average service time and the average inter-arrival time. The queuing procedure dynamically updates in real-time the calculated queue times and prices for the pick-up options. Instructions are generated for providing an interface that displays at least a portion of the pick-up options with the updated queue times and prices.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.