Patent · US Active

Mid-tier messaging system

US10911396B2 · kind B2 · utility

3Cited by

1References

20Claims

0Family size

Assignee

PAYPAL, INC. · US

Inventors

Rahul Nair · Hyderabad, IN
Swati Baradia · San Jose, US
Liang Xi · Waterloo, US
Ramakrishna Rosanuru · Chennai, IN
Billy Henry Runyan · San Jose, US
Linu Varghese · Cedar Park, US
Koteswara Pathuri · Georgetown, US

Key dates

Filing date	Jun 28, 2018
Grant date	Feb 2, 2021
Priority date	—
Expiry date	Mar 6, 2039

Classification

Technology area (CPC H)Electricity
CPC primaryH04L51/02
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

A mid-tier messaging system receives a request to initiate a communication session via a first messaging channel that includes a first messaging interface of a first messaging application provided at a user device and a first message provider of a plurality of message providers. The mid-tier messaging system establishes a first session that is mapped to the communication session. The mid-tier messaging system establishes the communication, using the first session, between the first messaging interface and the first message provider. The mid-tier messaging system provides, through the first session, first message communications between the first message provider and the first messaging interface. The mid-tier messaging system seamlessly switches to a second message provider service when the first message provider service cannot service an intent of the first communication session.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.