Patent · US Active

System for dynamic effort-based delivery value predictive updates

US10915853B2 · kind B2 · utility

3Cited by
2References
18Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 28, 2018
Grant dateFeb 9, 2021
Priority date
Expiry dateJan 21, 2039

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06N5/01
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Described are systems and processes for generating dynamic effort-based delivery value predictions for real-time delivery of perishable goods. In one aspect, a system is configured for generating dynamic delivery value predictions for delivery opportunities provided to couriers. For each order, delivery events and corresponding timestamps are received from devices operated by customers, restaurants, and couriers. Based on the timestamps, the system generates a predicted delivery duration with trained predictive models that use weighted factors such as order data and historical restaurant data. A service value for the delivery of the order is determined based the predicted delivery duration and a predetermined active time value. The service value is then transmitted along with the corresponding delivery opportunity to a user device of a courier. The determined service values may be adjusted based on courier acceptance rates of delivery opportunities and other factors such as customer experience.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.