System, method, and computer program product for automatically analyzing and categorizing phone calls
US10923127B2 · kind B2 · utility
3Cited by
1References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 20, 2018 |
| Grant date | Feb 16, 2021 |
| Priority date | — |
| Expiry date | Dec 27, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/305
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Disclosed embodiments relate generally to systems and methods for automatically analyzing and categorizing phone calls for subsequent processing by telecommunications systems. Waveform and/or data analysis may automatically be performed on incoming call records in real or near real time.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.