System and method for monitoring the integrity of a virtual assistant
US10924933B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 23, 2018 |
| Grant date | Feb 16, 2021 |
| Priority date | — |
| Expiry date | Feb 5, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W12/12
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A virtual assistant (VA) integrity monitor is provided to interface with a computer aided dispatch (CAD) center to ensure reliability of a VA server operating with a communication system. The VA integrity monitor generates a test query which is perceived by the VA server as being a real, user-generated query to which the VA server responds. The VA integrity monitor verifies that a response provided by the VA server meets predetermined criteria and communicates a result to the CAD center. The CAD center advantageously recognizes that the request and the response are based on a simulated test and therefore does not take action on either the query or the response. When the VA integrity monitor verifies that a response provided by the VA server does not meet the predetermined criteria, the CAD system can send out an alert.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.