Bot search and dispatch engine

US10929485B1 · kind B1 · utility

Assignee

• AMAZON TECHNOLOGIES, INC. · US

Inventors

• Chee H. Chew · Redmond, US
• Robert Yuji Haitani · Menlo Park, US
• Aneeb Naveed Qureshi · Seattle, US
• Jean Joseph Tavernier · Seattle, US
• Amber Autrey Taylor · Seattle, US
• Srikanth Thirumalai · Needham, US
• Cory William Toedebusch · Seattle, US

Key dates

• Filing date: Aug 25, 2016
• Grant date: Feb 23, 2021
• Expiry date: Dec 21, 2037

Classification

• Technology area (CPC G): Physics
• CPC primary: G06N3/08
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

Techniques for improving access to and interactions with bots are described. In an example, a first bot, hosted on a computing system, may identify an action to be performed for a user associated with a computing device. The action may be identified based on a user interaction with the first bot, where the user interaction may be provided from the computing device. The first bot may select a second bot based on the action. The second bot may be hosted on a same or a different computing system. The first bot may determine, based on a previous user input to the first bot, a parameter value for an execution of the action and may send the parameter value to the second bot. In response, the first bot may receive a result of an execution of the action and may provide information about the result to the computing device.