Method and system for displaying automated agent comprehension
US10936823B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 30, 2018 |
| Grant date | Mar 2, 2021 |
| Priority date | — |
| Expiry date | Apr 12, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
One embodiment provides a method comprising generating a conversational interface for display on an electronic device. The conversational interface facilitates a communication session between a user and an automated conversational agent. The method further comprises performing a real-time analysis of a portion of a user input in response to the user constructing the user input during the communication session, and updating the conversational interface to include real-time feedback indicative of whether the automated conversational agent understands the portion of the user input based on the analysis. The real-time feedback allows the user to adjust the user input before completing the user input.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.