Patent · US Active

Virtual queuing techniques

US10943188B2 · kind B2 · utility

2Cited by
153References
6Claims
0Family size

Assignee

Inventors

Key dates

Filing dateNov 8, 2017
Grant dateMar 9, 2021
Priority date
Expiry dateNov 6, 2038

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG07C2011/02
  • WIPO fieldControl
  • WIPO sectorInstruments

Abstract

The virtual queue system includes a virtual queue controller comprising a processor and a memory, wherein the memory stores instructions executable by the processor and is configured to receive a request, the request being associated with an individual guest, for a position in a virtual queue of an attraction, assign the individual guest to the position in the virtual queue in response to the request, receive ride schedule data for the attraction comprising information about a change in status of individual rides of the attraction, and determine a wait time for the individual guest for the attraction based at least on the position of the individual guest in the virtual queue, the ride schedule data, and historical guest throughput at the attraction. The virtual queue system is further configured to output a signal to a guest-associated device indicating the wait time for the attraction.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.