Log file management tool
US10949422B2 · kind B2 · utility
1Cited by
26References
14Claims
0Family size
Inventors
Key dates
| Filing date | Dec 18, 2017 |
| Grant date | Mar 16, 2021 |
| Priority date | — |
| Expiry date | Jun 8, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3072
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.