Patent · US Active

Detecting and surfacing user interactions

US10970157B2 · kind B2 · utility

0Cited by
2References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJul 15, 2019
Grant dateApr 6, 2021
Priority date
Expiry dateJul 29, 2039

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F16/2465
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Incident information that describes a timing of an incident in a service, is received from a service. User activity information is received from a client system in a tenant. An impact of an incident, on a tenant, is identified by combining the incident information with the user activity information.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.