Dialogue management system with hierarchical classification and progression
US10984034B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 5, 2017 |
| Grant date | Apr 20, 2021 |
| Priority date | — |
| Expiry date | Nov 18, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/046
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A dialogue management system applies hierarchical classifiers and other natural language processing to dialogue input, and determines whether performance of an action is likely to occur. The dialogue management system may process dialogue input to assess a dialogue participant's current position in various hierarchies or other classification schemes associated with performance of a desired action. The system may then present results of the assessment to another dialogue participant or provide the results to another system. In some embodiments, the dialogue management system may automatically generate responses or questions designed to engage a dialogue participant and cause the participant to progress through the levels of a hierarchy toward performance of a desired action.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.