Integration hub
US10986045B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 22, 2019 |
| Grant date | Apr 20, 2021 |
| Priority date | — |
| Expiry date | Jul 22, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/046
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Disclosed herein are system, method, and computer program product embodiments for providing a single point of interaction for communicating with a first agent and a second agent. An embodiment operates by a server sending a preliminary request for a preliminary response to the first agent and the second agent and, based on the preliminary request, receiving the preliminary response from the first agent. Thereafter, the server determines that the first agent is a preferred agent based on the preliminary response and maintains a line of communication to the preferred agent. The server then sends a follow-up request for a follow-up response different from the preliminary request to the preferred agent over the line of communication and receives the follow-up response from the preferred agent over the line of communication.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.