Context and time prediction based message recommendation system
US10986060B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 13, 2018 |
| Grant date | Apr 20, 2021 |
| Priority date | — |
| Expiry date | Nov 13, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/42
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A messaging system configured for recommending messages is provided. The messaging system machine trains a prediction model associated with a user based on past review and response times for past messages. During runtime, the messaging system generates a predicted user action time for each new message based on the prediction model and tags each new message with a corresponding predicted user action time. Based on an amount of available time, the predicted user action time for each new message, and importance for each new message, the messaging system determines a recommended set of new messages that the user should read and respond to during the available time, whereby a sum of the predicted user action time of the recommended set of new messages is equal to or less than the available time. The recommended set of new messages are visually distinguished for the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.