Conversational agent dialog flow user interface
US10997222B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 29, 2018 |
| Grant date | May 4, 2021 |
| Priority date | — |
| Expiry date | Jan 23, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/225
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
One embodiment provides a method, including: obtaining a plurality of chatlogs involving a conversational agent, wherein the plurality of chatlogs represent interactions between users and the conversational agent; identifying dialog states of the conversational agent, wherein each dialog state corresponds to a possible response by the conversational agent; generating a dialog tree including one or more dialog flows of the conversational agent, wherein a dialog flow represents an interaction that occurred between the conversational agent and a user; and providing a conversational reflow user interface for a conversational reflow system allowing execution of the conversational agent to mimic interactions between users and the conversational agent, wherein the conversational reflow system advances through dialog flows based upon input provided by a user at the conversational reflow user interface and the conversational reflow user interface displays output based upon the dialog states of the dialog tree.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.