Method, system, and computer program product for transparency via opt-in aggregation

US11010801B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Geetha Karna · Bengaluru, IN
• Danish Contractor · Bengaluru, IN
• Sreekanth Kakaraparthy Lakshmi · Bengaluru, IN
• Kuntal Dey · New Delhi, IN

Key dates

• Filing date: Jan 10, 2019
• Grant date: May 18, 2021
• Expiry date: May 16, 2039

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0641
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Price transparency via aggregation of real-time quoted prices is provided. Real-time quoted service price data corresponding to a service application is collected from registered client devices. The real-time quoted service price data corresponding to the service application is aggregated. It is determined whether a price quoted to a client device by the service application is fair based on the aggregated real-time quoted service price data. In response to determining that the price quoted to the client device by the service application is unfair, a graphical input button is provided within a price transparency display on the client device that enables a user of the client device to send a complaint to a service provider corresponding to the service application with a price transparency log.