System and method for integrating privacy into contact management systems
US11023864B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 18, 2015 |
| Grant date | Jun 1, 2021 |
| Priority date | — |
| Expiry date | Jan 31, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L61/4594
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system for managing contact information, the system comprising a processor and a memory having executable instructions stored thereon that when executed by the processor cause the processor to retrieve data for a sales lead from a database, the data including actual contact information of the sales lead, generate first pseudo-contact information that corresponds to the actual contact information of the sales lead, provide a first agent with access to the first pseudo-contact information on a communication system, receive a communication request including the first pseudo-contact information from a client device of the first agent, and link the first pseudo contact information to the actual contact information of the sales lead to establish a communication connection between the client device of the first agent to a client device of the sales lead.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.