Assigning a severity level to a computing service using tenant telemetry data
US11030024B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 28, 2019 |
| Grant date | Jun 8, 2021 |
| Priority date | — |
| Expiry date | Aug 28, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Systems and methods for determining a severity level of a computing service. One system includes an electronic processor that is configured to receive telemetry data associated with one or more tenants of an online service providing services through a plurality of computing services and calculate, based on the telemetry data, a number of accesses of each of the plurality of computing services during a predetermined time period. The electronic processor is also configured to, for each of the plurality of computing services, assign a severity level to each computing service based on the number of accesses of each computing service during the predetermined time period. The electronic processor is further configured to, in response to detecting a failure of one of the plurality of computing services, initiate a response to the failure based on the severity level assigned to the one of the plurality of computing services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.