Machine learned merchant ratings
US11030535B1 · kind B1 · utility
9Cited by
1References
20Claims
0Family size
Assignee
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Key dates
| Filing date | Jun 24, 2015 |
| Grant date | Jun 8, 2021 |
| Priority date | — |
| Expiry date | Feb 21, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0282
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Merchant quality may be inferred through machine learning techniques. A customer satisfaction classifier may receive data associated with a customer's engagement with a merchant, and may apply a machine learning model to the received data in order to infer a satisfaction of the customer with the merchant. The inferred satisfaction may be used to determine a rating of the merchant that is imputed to the customer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.