Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme
US11030566B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 17, 2020 |
| Grant date | Jun 8, 2021 |
| Priority date | — |
| Expiry date | Mar 17, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0835
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods for quality control of worker behavior are disclosed. The systems and methods may be configured for: receiving a data set associating a plurality of violations with a plurality of delivery sites, wherein each violation in the plurality of violations is associated with a delivery site and the violations are organized into one or more violation categories; filtering the data set to obtain a subset of violations reflective of a current worker behavior; for each violation category, identifying a first violation from the filtered data set associated with the violation category, the first violation being associated with a highest penalty; determining a rating based on the first violation identified for each violation category; and transmitting the rating to a remote device associated with a delivery worker responsible for the violations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.