Unstructured data clustering of information technology service delivery actions
US11042581B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 3, 2018 |
| Grant date | Jun 22, 2021 |
| Priority date | — |
| Expiry date | Nov 4, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06V30/412
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems, methods, and computer program products relating to clustering unstructured data. A set of unstructured documents is tokenized to produce a plurality of tokens. A frequency at which terms appear in the plurality of tokens is analyzed, to generate a vocabulary of terms. A vocabulary indices matrix is generated based on the generated vocabulary of terms. The matrix relates to the set of unstructured documents. A plurality of rows in the vocabulary indices matrix are matched to generate a plurality of clusters for the set of unstructured documents.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.