Cognitive messaging with dynamically changing inputs

US11044212B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Gregory F. Boland · Katonah, US
• Kristina Marie Brimijoin · Dobbs Ferry, US
• Avraham Leff · New Hempstead, US
• Yu Ma · White Plains, US
• Russell G. Olsen · Cedar City, US
• James T. Rayfield · Ridgefield, US
• Katherine Vogt · New York, US
• Justin D. Weisz · Stamford, US

Key dates

• Filing date: Jun 30, 2016
• Grant date: Jun 22, 2021
• Expiry date: Dec 26, 2036

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L51/216
• WIPO field: Medical technology
• WIPO sector: Instruments

Abstract

An embodiment of the invention provides a method for sending a message from a first user to a second user where an interface receives a message from the second user. A processor connected to the interface identifying one or more keywords in the message and searches an electronic database for the keyword(s) to identify one or more scripted message for the keyword(s). The electronic database includes scripted messages for each keyword in the electronic database. A communications device connected to the processor sends the identified scripted message(s) to the second user.