Patent · US Active

Session collaborator

US11049073B2 · kind B2 · utility

1Cited by
14References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 20, 2020
Grant dateJun 29, 2021
Priority date
Expiry dateFeb 20, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04N7/141
  • WIPO fieldAudio-visual technology
  • WIPO sectorElectrical engineering

Abstract

A method and system for establishing an electronic communication channel between an agent of a first entity and a second entity is provided, including: linking the second entity to the agent of the first entity when a trigger is sent by the second entity; providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the agent of the first entity to the second entity; and sending one or more messages over the communication channel between the agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.