Composite travel disruption monitoring and mitigation
US11055636B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 12, 2018 |
| Grant date | Jul 6, 2021 |
| Priority date | — |
| Expiry date | Feb 17, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for composite travel disruption monitoring and mitigation in the travel industry using fragmented source data. Reservation records associated with a user profile are accessed in a reservation database. The reservation records are filtered to create a filter sub-set of reservation records that each have a disruption element storing data that indicates a net difference between a base state of a segment when ticketed and an actual state of the segment when the segment terminates. A disruption metric is determined for each segment quantifying a relative impact of disruption events on the segment using data stored in a corresponding disruption element. A composite disruption metric is determined based on the disruption metrics quantifying a cumulative impact of disruption events on a user associated with the user profile. At least one mitigation option is effectuated based on a comparison between the composite disruption metric and a defined threshold.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.