Query learning for automated incident investigation and remediation
US11075951B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 29, 2018 |
| Grant date | Jul 27, 2021 |
| Priority date | — |
| Expiry date | Feb 26, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for learning queries in automated incident remediation is performed by one or more computing devices, each comprising one or more processors. The method includes parsing at least a portion of incidents from an incident log based at least in part on one or more incident types associated with each incident from the portion of the incidents, identifying parameters associated with a plurality of queries, grouping the plurality of queries into a plurality of query groups based at least in part on the identified parameters, identifying a new incident added to the incident log, and generating an automated query based at least in part on a similarity between the new incident and a prior incident.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.