Method for associating a PBX extension with a user account of a cloud service application
US11082555B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 26, 2018 |
| Grant date | Aug 3, 2021 |
| Priority date | — |
| Expiry date | Apr 27, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/493
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for associating a PBX extension (21) with a user account (31), the method comprising: (S1) receiving an association request comprising a PBX extension telephone number from a user account (31), (S2) sending an association code to the user account (31), (S6) sending to the PBX central unit (22), a command to connect the PBX extension (21) to the IVR application (33), (S8) receiving through the IVR application (33), an association code from the PBX extension (21), (S10) if the association code received from the PBX extension (21) is the same as the association code sent to the user account (31) enabling the control of the PBX extension (21) from the user account (31) through the CTI link (51).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.