Cognitive analysis and resolution of erroneous software patches
US11086721B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 26, 2020 |
| Grant date | Aug 10, 2021 |
| Priority date | — |
| Expiry date | Feb 26, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/805
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Resolving software patch issues is provided. Recorded activities performed by users to resolve an issue with a patch applied to an application on a group of client devices are compared. A set of common user activities are identified within the recorded activities performed by the users. A subset of highest ranking common user activities is selected from the set of common user activities. A fix for the issue with the patch is generated based on the subset of highest ranking common user activities. Corrective action based on the fix is taken to resolve the issue with the patch on a client device, the client device experiencing the issue resolved by users on the group of client devices.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.