Automatic updating interactive query answering and feature training method and system
US11087254B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 30, 2018 |
| Grant date | Aug 10, 2021 |
| Priority date | — |
| Expiry date | May 8, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06313
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Contemplated herein is a system and method for answering user queries, the system and method including a tracked user skill database, a historical database, and a training content database wherein processing circuitry can determine a tool being utilized by a user; receive a user input query; tokenize the user input query and associate one or more tokens with the user input query; and search the databases so as to match the query with content within the databases. The system can then present potential matches to the user and receiving input regarding user satisfaction with regard to the potential matches presented. If the answer is not satisfactory the system can then analyze the tracked user skill database for user profiles indicating proficiency in the matched feature of the query.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.