Patent · US Active

System and method for using real-time packet data to detect and manage network issues

US11102102B2 · kind B2 · utility

6Cited by
16References
25Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMar 17, 2020
Grant dateAug 24, 2021
Priority date
Expiry dateMar 17, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L61/5014
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A system and method is disclosed of extracting information from real-time network packet data to analyze connectivity data for client devices in a network. The method includes: detecting when client devices initiate a connectivity event; after detecting a connectivity event, waiting a period of time for the client device to either reach or fail to reach a network connected state; after waiting a period of time, recording connectivity event information; and sending the recorded connectivity event information to an analytics system for network incident and/or network congestion analysis.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.