Automated chatbot linguistic expression generation
US11106874B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | May 8, 2019 |
| Grant date | Aug 31, 2021 |
| Priority date | — |
| Expiry date | Sep 7, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Linguistic expressions for training a chatbot can be generated in an automated system via linguistic expression templates that are associated with intents. The pre-categorized linguistic expressions can then be used for training and validation. Chatbot development can thus be improved by having a large number of expressions for development, leading to a more robust chatbot. In practice, the process can iterate with modifications to the templates until a suitable benchmark is met. The technique can be applied across human languages to generate chatbots conversant in any number of languages and is applicable to a variety of domains.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.