Smart meter based service ticket closing control
US11107045B2 · kind B2 · utility
1Cited by
7References
14Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 20, 2017 |
| Grant date | Aug 31, 2021 |
| Priority date | — |
| Expiry date | Jan 6, 2039 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY04S10/50
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A service ticket control can close an open service ticket for a field service visit to resolve a power outage experienced at a given customer premises. The open service ticket can be closed in response to usage data from a given smart meter at the customer premises indicating that the customer premises is consuming power above a predetermined threshold level. The service ticket control closes the open service ticket prior to a service crew assigned the service ticket arriving at the given customer premises.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.