Device, system and method for serving interfaces to client access devices based on assigned roles
US11109214B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 31, 2020 |
| Grant date | Aug 31, 2021 |
| Priority date | — |
| Expiry date | Aug 31, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/6018
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A device, system and method for serving interfaces to client access devices based on assigned roles is provided. A device detects an authentication of a PSAP user via a client access device and retrieves a PSAP load. The PSAP load may be a current and/or historical call-taking load, and/or a current and/or historical first-responder dispatching load. The device assigns, based on the PSAP load, a role to the PSAP user, the role comprising one of: a call-taking role; a first-responder-dispatching role; and a combined call-taking and first-responder-dispatching role. The device serves, to the client access device, based on the role assigned to the PSAP user, a corresponding interface to one of: a call-taking application; a first-responder-dispatching application; and a combined call-taking and first-responder-dispatching application.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.