Social media toxicity analysis
US11138237B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 22, 2018 |
| Grant date | Oct 5, 2021 |
| Priority date | — |
| Expiry date | Jan 31, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/01
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
From social media content using a processor and a memory, a class model is constructed that is representative of a type and a level of toxicity associated with the content. A first social media message is analyzed, using a processor and a memory, to compute a first toxicity score associated with the first social media message and assign the first social media message to a first class of the class model. A second social media message is analyzed, using a processor and a memory, to compute a second toxicity score associated with the second social media message and assign the second social media message to a second class of the class model. Based on the first toxicity score, the first class, the second toxicity score, and the second class, a toxicity trend is forecasted. In response to the toxicity trend being forecasted to increase, a remedial measure is applied to reduce the toxicity trend.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.