Method and system for facilitating a user-machine conversation
US11138388B2 · kind B2 · utility
4Cited by
1References
19Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 22, 2016 |
| Grant date | Oct 5, 2021 |
| Priority date | — |
| Expiry date | Mar 27, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/4936
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present teaching relates to facilitating a user-machine conversation. In one example, a query is obtained from a user. The query is directed to a first conversational bot. A reply in response to the query is obtained from the first conversational bot. A degree of validity of the reply is determined based on the reply and the query. A second conversational bot is determined based on the query and the degree of validity. The conversation is directed to the second conversational bot with the query.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.