Task-oriented messaging system
US11144733B2 · kind B2 · utility
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6References
15Claims
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Assignee
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Key dates
| Filing date | Oct 4, 2018 |
| Grant date | Oct 12, 2021 |
| Priority date | — |
| Expiry date | Nov 27, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Task-oriented messages are presented to a user in an interactive format for disposition. Natural language processing techniques parse task-oriented messages for individual tasks, such as assignments, information requests, and requests for approval or authorization. A user interface provides a recipient of a task-oriented message with selectable tasks for individual, or group, disposition, such as respond, defer, delegate, mark answered, and ignore. Recipients are notified if an incomplete response is generated, such as when an identified task is not dispositioned.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.