Facilitation of real-time interactive feedback
US11144971B2 · kind B2 · utility
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6References
20Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jan 28, 2020 |
| Grant date | Oct 12, 2021 |
| Priority date | — |
| Expiry date | Jan 28, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W8/005
- WIPO fieldMeasurement
- WIPO sectorInstruments
Abstract
A real-time customer survey system can be implemented by monitoring real-time and previous location data associated with a customer. The system can analyze the location data in accordance with customer preferences, customer social media profiles, and/or information that has been inferred by the system. The location data can be obtained in multiple forms including video, audio, wireless device communications, etc. The location data, in conjunction with customer preference data can be presented to the customer in the form of an avatar, an audio output, a video output, and/or haptic feedback.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.