Patent · US Active

Managing and indexing communication data, and recommending communication type

US11151205B2 · kind B2 · utility

0Cited by

1References

9Claims

0Family size

Assignee

Telefonaktiebolaget LM Ericsson (Publ) · SE

Inventors

Tommy Arngren · Södra Sunderbyn, SE
Tor Kvernvik · Bissenkamp, SE
Yang Zuo · Luleå, SE

Key dates

Filing date	Jul 2, 2015
Grant date	Oct 19, 2021
Priority date	—
Expiry date	May 1, 2037

Classification

Technology area (CPC G)Physics
CPC primaryG06F16/313
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

It is presented a method for managing communication data. The method is performed by a connection manager server (20) and comprising the step of: causing store (41) of historical communication data, for a communication session between a user and one or more contacts, into a database (13), wherein the historical communication data comprises communication data, a session identifier, a communication type, a communication context, and a user identifier for each contact having participated in the communication session. Methods for indexing communication data, and for recommending a communication type, are also presented. Corresponding connection manager servers (20), computer programs (64, 65) and a computer program product (62, 63) are also presented.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.