Multiple point of sale (POS) overall wait time optimization
US11151492B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 27, 2019 |
| Grant date | Oct 19, 2021 |
| Priority date | — |
| Expiry date | Jan 8, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07G1/0036
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Multiple POS checkout system efficiency factors, based in part upon actual contents of shopping containers and time sequences of images of facial expressions of individual shoppers, are iteratively calculated using computer-based analytics responsive to randomized individual shopper arrivals at a set of point of sale (POS) checkout systems within a store. At least one of a change to a different queue or a change to a different position within a queue of at least one shopping container associated with an individual shopper is identified that results in a more consistent distribution of the calculated multiple POS checkout system efficiency factors across the set of POS checkout systems. At least one shopping container is directed to the different queue or the different position within the queue to improve overall POS checkout system efficiency across the set of POS checkout systems.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.