Patent · US Active

Systems and methods for extraction of user intent from speech or text

US11164567B2 · kind B2 · utility

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19Claims
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Assignee

Inventor

Key dates

Filing dateMay 30, 2019
Grant dateNov 2, 2021
Priority date
Expiry dateDec 19, 2039

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG10L2015/223
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A computer system is provided. The computer system includes a memory and at least one processor configured to recognize one or more intent keywords in text provided by a user; identify an intent of the user based on the recognized intent keywords; select a workflow context based on the identified intent; determine an action request based on analysis of the text in association with the workflow context, wherein the action request comprises one or more action steps and the action steps comprise one or more data points; obtaining a workspace context associated with the user; and evaluate the data points based on the workspace context.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.