Conversational agent generation
US11164574B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 3, 2019 |
| Grant date | Nov 2, 2021 |
| Priority date | — |
| Expiry date | Dec 4, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
One embodiment provides a method, including: obtaining a plurality of conversational logs; generating a human agent emulator and a user emulator; providing a workspace for a conversational agent, so that an agent designer generates a conversational specification for the conversational agent, wherein the generating a conversational specification comprises: receiving a selection, by the agent designer, of at least one intent for the conversational agent, wherein the receiving a selection is responsive to the conversational agent workspace providing suggestions for intents; providing at least one suggestion for a dialog node that corresponds to the selected at least one intent; and generating a dialog flow for the conversational agent, wherein the generating comprises iteratively receiving, from the agent designer, selection of at least one aspect and receiving at least one selection of the at least one suggestion for dialog nodes; and providing the conversational agent.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.