Methods and systems for a bimodal auto-response mechanism for messaging applications
US11165723B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Mar 26, 2018 |
| Grant date | Nov 2, 2021 |
| Priority date | — |
| Expiry date | Sep 2, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/58
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods of automatically generating a proposed response to user input are provided. A method includes receiving, via a text-based messaging system, a plurality of messages from a user, determining a respective confidence level for each message of the plurality of messages that the respective message has a respective intent corresponding to a respective defined intent, generating, responsive to the defined intent of a first message of the plurality of messages being a structured intent, a first proposed communication from the structured intent, and generating, responsive to the defined intent of a second message of the plurality of messages being a predictive intent and the confidence level of the second message meeting a defined threshold, a second proposed communication from the predictive intent.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.