Messaging in a real-time chat discourse based on emotive cues
US11165725B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 5, 2020 |
| Grant date | Nov 2, 2021 |
| Priority date | — |
| Expiry date | Aug 5, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/222
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Aspects of the present invention disclose a method, computer program product, and system for generating messages in a real-time chat discourse. The method includes one or more processors identifying user profile data associated with a user engaged in a real-time chat discourse with a chatbot. The method further includes one or more processors analyzing the real-time chat discourse between the user and the chatbot. The method further includes one or more processors determining a baseline emotive level for the real-time chat discourse based on the user profile data and the analysis of the real-time chat discourse. The method further includes one or more processors determining real-time emotion information of messages of the user in the real-time chat discourse. The method further includes one or more processors determining whether the real-time emotion information deviates from the determined baseline emotive level.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.