Enhancing group decisions within social messaging applications
US11170781B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 23, 2019 |
| Grant date | Nov 9, 2021 |
| Priority date | — |
| Expiry date | Dec 23, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/21
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Techniques to enhance group decision-making within messaging platforms. A conversation thread between two or more participants is analyzed. One or more keywords occurring in the conversation thread that are associated with an event characteristic are identified by comparing messages of each of the two or more participants against a keyword listing. Natural language processing is used to determine a contextual use of the one or more keywords. One or more events relevant to the event characteristic and the contextual use are determined. An application programming interface is used to locate and retrieve event-related information for the one or more events.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.