Patent · US Active

Communication resource allocation

US11178281B2 · kind B2 · utility

2Cited by

3References

17Claims

0Family size

Assignee

International Business Machines Corporation · US

Inventors

Christopher J. Butler · Melbourne, AU
Ross Warren Judd · Wirraminna, AU
Timothy M. Lynar · Melbourne, AU
Shaila Pervin · Melbourne, AU

Key dates

Filing date	Mar 5, 2019
Grant date	Nov 16, 2021
Priority date	—
Expiry date	Sep 5, 2039

Classification

Technology area (CPC H)Electricity
CPC primaryH04M2203/408
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A technique relates to communication resource allocation. A computer system monitors a communication between a conversational entity communication channel and a user device. A type of the communication associated with the user device is determined based on the communication. A replacement communication channel to replace the conversational entity communication channel is determined, in response to the type of the communication. The replacement communication channel is coupled to the user device in place of the conversational entity communication channel.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.