Call processing system and method of use
US11190639B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 23, 2019 |
| Grant date | Nov 30, 2021 |
| Priority date | — |
| Expiry date | Dec 25, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/4935
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system for accessing information via a voice device comprises a call router configured to initiate and receive calls and at least one application server in communication with the call router via a network. The at least one application server is configured to receive a call from the voice device and access a user account stored in a memory. The application server is further configured to access a plurality of contacts of the user account and receive a contact selection of a selected contact. The application server is further configured to assume an account identification of the user account for one or more communications and control a submission of a message associated with the assumed account identification to a mobile device of the selected contact.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.