Techniques for correlating service events in computer network diagnostics
US11196613B2 · kind B2 · utility
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6References
20Claims
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Key dates
| Filing date | Sep 11, 2019 |
| Grant date | Dec 7, 2021 |
| Priority date | — |
| Expiry date | Sep 11, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/08
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Examples described herein generally relate to identifying a set of service events corresponding to an incident report, querying a multiple-layer relational graph to determine one or more other service events related to the set of service events, detecting a pattern in the set of service events and a subset of the one or more other service events, and indicating, via a user interface and based on the incident report, the subset of the one or more other service events as related to the incident report.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.