Patent · US Active

System and method for determining time of delivery of order

US11205153B1 · kind B1 · utility

3Cited by

18References

20Claims

0Family size

Assignee

GRUBHUB HOLDINGS, INC. · US

Inventors

Jonathan Treble · Chicago, US
Lee Baker · Chicago, US
Matthew Maloney · Chicago, US

Key dates

Filing date	Nov 25, 2019
Grant date	Dec 21, 2021
Priority date	—
Expiry date	Apr 13, 2040

Classification

Technology area (CPC G)Physics
CPC primaryG06Q50/12
WIPO fieldIT methods for management
WIPO sectorElectrical engineering

Abstract

A method and system for determining the time of delivery of an order is performed by a service system. The system receives the order from a customer device, and maps the customer telephone number to a routing telephone number. The system then sends the order with the routing telephone number to a provider, such as a restaurant. The provider prepares the order. A deliveryman calls the routing telephone number when he delivers the order to the customer. The system sets the reception time of the call as the time of delivery of the order. The system then forwards the call to the customer.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.