Determining a social group to which customers belong from appearance and using artificial intelligence, machine learning, and computer vision, for estimating customer preferences and intent, and for improving customer services
US11210499B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 6, 2018 |
| Grant date | Dec 28, 2021 |
| Priority date | — |
| Expiry date | Jul 6, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06V40/172
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An artificial intelligence (AI) system for determining to which social group a person belongs. The AI system includes a computer system and a computer program product which, when running on the computer system, is to: retrieve at least one image of the person belonging to a social group; labels the person, resulting in a labeled person; retrieve at least one image part showing appearance of the labeled person; subject said at least one image part to at least one trained machine learning model defined in the computer program product, the machine learning model including at least a part that is trained on a test set of annotated images which are annotated with respect to categories that correlate to social group, and determine from the at least one trained machine learning model a social group category to which the labeled person belongs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.