Program dialog by example

US11211049B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Robert J. Moore · San Jose, US
• Pawan R. Chowdhary · San Jose, US
• Divyesh Jadav · San Jose, US
• Lei Huang · Singapore, SG
• Sunhwan Lee · Menlo Park, US
• Eric Young Liu · San Jose, US
• Saurabh Mishra · San Jose, US

Key dates

• Filing date: Jul 3, 2019
• Grant date: Dec 28, 2021
• Expiry date: Dec 12, 2039

Classification

• Technology area (CPC G): Physics
• CPC primary: G10L2015/225
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

One embodiment provides a method including receiving authoring conversational training data. A machine learning based conversational agent is trained with the conversational training data. The training includes: creating and storing example transcripts of user utterances, creating and storing example transcripts of agent utterances, sequencing utterance transcripts using the example transcripts of user utterances and the example transcripts of agent utterances, forming a corpus from the sequenced utterance transcripts, marking speech patterns that represent social actions from tagging the sequenced utterance transcripts, and forming a patterned corpus from the marked speech patterns.