Role assignment for enhanced roadside assistance
US11216824B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 26, 2015 |
| Grant date | Jan 4, 2022 |
| Priority date | — |
| Expiry date | Jul 27, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0236
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An enhanced roadside assistance system may modify service provider role assignments in roadside assistance accounts. The system may be configured to modify a service provider role assignment associated with a roadside assistance account by assigning a service provider role to each of a plurality of service providers. The system may receive a service request from a roadside assistance device for an individual associated with a vehicle. The system may identify one or more of the service providers offering a type of service indicated by the service request. Based on the service provider role assignment, the system may transmit a notification of the service request to at least one of a plurality of computing devices associated with one of the service providers. The system may receive a response comprising one or more discounts and transmit the response to the roadside assistance device for presentation to the individual.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.